At A High Level:
Your total user count reflects the number of “active users” in your invoicing program, and you’re billed accordingly.

A Little More About How It Works
OdinDC checks the number of “active users” in your invoicing app when you initially connect the two. Then OdinDC automatically invoices you for that current number of “active users” and creates a monthly, recurring subscription, based on that number of “active users”. OdinDC continuously checks your current number of “active users”.

If the number of “active users” rises, OdinDC automatically invoices you for the additional “active users” and adjusts your monthly subscription to the new “active user” count. If your number of “active users” decrease, OdinDC will adjust the monthly subscription to reflect the lowered number of “active users” and allow those users to continue using the platform until the monthly subscription renewal date. Those inactive users will not be able to use OdinDC’s services until they are reactivated in the invoicing app.

For Example:
You are an “active user” in your cloud invoicing program. You sign up for OdinDC, and connect your cloud invoicing program. OdinDC sees the number of “active users” in your cloud invoicing app, creates and enables those users in OdinDC. OdinDC then immediately invoices you for your initial “active user” count and creates an associated recurring monthly subscription for that number of “active users”.

Adding Users Mid-Subscription:
When you add users, at any point during your OdinDC recurring monthly subscription, OdinDC will divide the cost of the additional “active user(s)” by the number of days left before your recurring subscription renewal date and invoice you for the prorated difference. Then OdinDC automatically adjusts your next recurring monthly subscription to the new current total of “active users”.

Removing Users Mid-Subscription:
When you remove “active users” in your cloud invoicing program, those removed users will still have full use of their OdinDC subscription type until the company’s monthly recurring subscription renewal date. Then the next months’ subscription will be for the new, decreased, “active user” count and those “disabled user accounts”, “inactive” or “non-active” user accounts, will no longer have access to the OdinDC system. You can always add those users back in your invoicing program and they’ll come back in OdinDC and be able to get back to work.

Closing My OdinDC account:
Login to OdinDC.com, go to your user portal and click the checkboxes to disconnect your distributors and cloud invoicing program. This will not affect anything in your cloud invoicing app or your relationship with your distributors. You will still be able to use your OdinDC subscription until your subscription renewal date. At that point it will be disconnected and your access to OdinDC’s services will no longer be accessible.

Re-Adding A Previously Disabled Account:
Once you re-login to OdinDC and restart your subscription, you’ll choose your distributors and the system will ask you to enter your credentials.

Once the subscription is up-to-date, your access to OdinDC’s services will be restored, and you’ll see your seamless workflows start working again. If your invoicing app retains the data, that you previously input into OdinDC’s custom fields, then you will immediately see that data come back.